Terms & Conditions
These Terms and Conditions govern the booking, delivery, and assessment of training courses provided by My Training 4 Skills. By enrolling in any course, you agree to comply with these terms.
1. Course Enrolment & Eligibility
Learners must ensure they satisfy the minimum entry prerequisites, age requirements, and identity criteria for their chosen qualification prior to booking. Failure to provide required ID may forfeit examination entry.
2. Fees & Payment Terms
All course fees must be paid in full prior to course commencement unless an authorised corporate credit invoice or instalment agreement (PayPal Pay in 3 / Klarna) is formally active.
3. Cancellation & Rescheduling
Cancellations requested with more than 14 business days notice are eligible for a full refund minus an administrative processing fee. Date transfers are subject to cohort seat availability.
4. Attendance & Assessment Conduct
Learners must attend all mandatory sessions and complete assessments in accordance with awarding body rules. Late arrivals may be refused entry and recorded as non-attendance for that unit.
5. Certification & Replacement Documents
Digital certificates are issued within 10 business days of successful assessment. Replacement printed certificates may incur a fee and must be requested through learner support.
6. Code of Conduct & Academy Policies
All learners are expected to behave professionally. Misconduct, malpractice, or disruptive behaviour may result in suspension or removal from the programme without refund.
7. Limitation of Liability
To the maximum extent permitted by law, My Training 4 Skills shall not be liable for indirect or consequential loss arising from course attendance, equipment usage, or assessment outcomes. Statutory rights remain unaffected.
Last reviewed: January 2026 · My Training 4 Skills Compliance & Governance Directorate