Explore accredited courses for individuals and teams. Contact us for current dates, availability and fees.Explore accredited courses for individuals and teams. Contact us for current dates, availability and fees.Explore accredited courses for individuals and teams. Contact us for current dates, availability and fees.Explore accredited courses for individuals and teams. Contact us for current dates, availability and fees.
Develop practical stewarding skills for safe, well-managed events.
Level 27 DaysWorkplace
Pricing Packages
Ideal for learners who want to join one of our fully in-person SIA courses.
Compare the options below and choose the learning and assessment support you need.
Level 2 Certificate in Spectator Safety
£249.00
What's Included:
Registration for the complete qualification
Assessment in your workplace
Guidance with your evidence portfolio
Highfield certification
First aid certification must have at least 12 months remaining at the start of training.
Spectator Safety + Emergency First Aid
£299.00
What's Included:
Level 2 Certificate in Spectator Safety
Emergency First Aid at Work qualification
Guidance with your evidence portfolio
Highfield certificates
Explore options for your team. Where no fixed price is listed, contact us for a tailored quote.
Group Training (Up to 12 Learners)
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Learners: 12
What's Included:
Training at your workplace
Course resources supplied
Recognised certification
Experienced training staff
Delivery across the UK
Contact the team for a price based on your group size and delivery requirements.
Group Training + Emergency First Aid
Request a quote
What's Included:
Training at your workplace
First aid training included
Course resources supplied
Experienced training staff
Delivery across the UK
Contact the team for a price based on your group size and delivery requirements.
Course overview
Learn to support spectators, respond to incidents and work effectively with event safety teams. Training is combined with evidence from real workplace activity. The optional physical intervention unit can be arranged when a role requires it.
Key information
Level
Level 2
Duration
7 Days
Awarding body
Highfield Qualifications
Guided learning hours
73
Certificate validity
Competence-based qualification with no expiry
Who is this for?
Event stewards
Stadium and arena staff
Festival and concert safety staff
Event security teams
Personnel responsible for crowd safety
Course curriculum
Mandatory Units
This unit covers the following areas of knowledge and practice.
Prepare for spectator events
Assist with the movement of spectators
Deal with crowd issues at events
Manage and resolve conflicts
Deal with incidents at spectator events
Support the work of the team and organisation
Optional Unit (On Request)
This unit covers the following areas of knowledge and practice.
Application of physical intervention skills
Non-aggressive physical intervention techniques
Escorting techniques including stairways
Legal responsibilities and risk awareness
Safe practice and incident management
How it works
Choose a training option
Contact the team to confirm your package, learning route and suitable dates.
Attend the Training
Work through the course units and complete the learning activities for your chosen route.
Pass the Assessment
Complete the required knowledge and practical assessments for your qualification.
Receive your qualification
Receive certification after meeting the assessment and quality requirements.
Entry requirements
Be at least 18 when certification is issued.
Have English or Welsh skills around CEFR B2 / Functional Skills Level 1.
Be able to carry out the practical duties and provide photographic ID.
Complete ACT Awareness and provide valid first aid evidence before certification.
Assessment
Build an evidence portfolio using workplace observations, discussions and supporting records. The optional physical intervention unit adds a knowledge test and practical demonstration.
Delivery format
Combine onsite learning with workplace activity and assessment evidence.
Career opportunities
Event Steward
Spectator Safety Operative
Event Safety Team Member
Progression into senior stewarding or event safety roles
Why choose this course?
Nationally recognised RQF qualification
Designed for stewards and event safety staff
Assessment in your workplace
Portfolio of evidence approach
Recognised across the events and security industry
Supports compliance with safety legislation
Optional Physical Intervention unit available
Delivery across the UK
Certification
Frequently asked questions
How is this qualification used at work?
The qualification supports recognised roles in event and spectator safety.
Is training at our venue available?
Ask the team about onsite delivery for your organisation.
Does everyone need the physical intervention unit?
It is optional and depends on the duties required by the role or venue.
Is first aid needed for certification?
First aid evidence is needed before certification. A combined package is available.
What learning time should I plan for?
Allow 240 total qualification hours, including 73 guided hours.